2024.09.09 Customer Review logistics

Customer Review: Damco Logistics (Thailand)

Introduction

UPR Thailand Co., Ltd. offers rental and sales services for pallet products and equipment that boost transportation efficiency. They have an extensive delivery network covering major industrial estates in Thailand, such as Ayutthaya, Bangna, and Rayong. Their products cater to the diverse needs of various operators. Recently, Samurai Asia interviewed real users of UPR Thailand’s products, specifically Damco Logistics (Thailand) Co., Ltd.

Damco Logistics (Thailand) Co., Ltd, a logistics service provider, operates both domestically and internationally. As a subsidiary of A.P. Moller-Maersk, the global leader in sea shipping, Damco Logistics excels in shipping lines. They offer services like import and export, freight forwarding, transportation, warehousing, and container freight stations. Mr. Surakai Changchan, Head of Warehouse and Delivery, shared his experience using UPR Thailand’s products.

Customer’s Voice

Why We Chose UPR Thailand’s Services

We needed a company to rent products that suited our specific requirements. UPR Thailand had extensive range of high-quality, durable products, along with various convenient storage locations, perfectly met Damco Logistics’ needs. Consequently, these factors made UPR Thailand the ideal choice.

Benefits of the “U-rack” or Nesting Rack

Damco Logistics selected the U-rack nesting rack model for its significant advantages. For example, it offers increased storage space and flexibility in movement. As a result, these features made it ideal for our storage and operational needs. Using this rack model simplifies order management and minimizes the risk of order mix-ups for various destinations. Moreover, it maximizes storage space and facilitates easy mobility, enhancing overall operational convenience.

“After implementation, we find that the product aligns well with our company’s work style, offering ease of use. Additionally, it proves to be durable yet highly effective for product storage, allowing us to maximize our storage capacity.”
– Mr. Surakai Changchan, Head of Warehouse and Delivery at Damco Logistics (Thailand) Co., Ltd.

Feedback on the “U-rack” or Nesting Rack

Our company has been using the U-rack for about 4 to 5 months. We find it complements our work style due to its user-friendly nature. Additionally, it is durable and efficient for product storage, creating additional space. We have encountered no issues with its functionality. Furthermore, the after-sales service has been exceptional, including punctual delivery.

Representative’s Voice

UPR Thailand’s Sales Representative provided additional details about the “U-rack” or Nesting Rack model, stating:

What is the “U-rack” series?

The U-rack, also referred to as the Nesting Rack, is constructed from steel material meeting the TIS standard for thickness. It has dimensions of L1200 x W1450 x H1690 mm and is coated with galvanized material. This ensures it remains rust-free and capable of withstanding extreme temperatures. Additionally, this rack enhances warehouse management efficiency by maximizing airspace utilization. Consequently, by organizing the warehouse neatly and conveniently, it reduces the likelihood of accidents involving employees or products.

Who Should Use the “U-rack” series?

The U-rack is ideal for cold storage warehouses or general warehouses where products should not exceed 1500 mm in height and weigh no more than 1000 kg. It is compatible with various types of packaging, including carton boxes and jumbo bags.

Advantages of the “U-rack” series

The “U-rack” series increases warehouse management efficiency and offers cost savings in the installation of permanent tools. It is suitable for products that have fast movement or short-term storage needs. Therefore, the U-rack is a good choice for effective warehouse management.

Conclusion

UPR Thailand’s Commitment to Service

UPR Thailand is committed to meeting customer needs promptly. The company also places significant emphasis on after-sales service. Additionally, UPR Thailand’s warehouses are strategically located across various industrial estates in the Bangkok Metropolitan Region. This ensures convenient access to products and services for customers.