Pallet rental service case study | Pet Protect Co., Ltd., a manufacturer and distributor of pet care products

Pet Protect Co., Ltd., a company specializing in the manufacturing and distribution of pet care products, was founded in 2015 with the goal of creating solutions for challenges between pets and their owners. Later, in 2019, Pet Protect Food Co., Ltd. was launched, focusing primarily on the production and sale of pet food. The company’s well-known brands, including “Kaniva” cat food, “Kasty” cat litter, and “Kanimal” pet supplies, have gained significant recognition in Thailand.

For this case study on UPR’s pallet rental service, we spoke with Mr. Nitipong, Managing Director of Pet Protect, to discuss how the service was introduced and his overall experience with it.

The importance of pallet durability in preserving pet food quality

Ensuring pet food is stored properly is a top priority for Pet Protect. The company places great emphasis on maintaining the integrity of product packaging within its warehouses. However, during transportation via forklift, both the pallets and the pet food products themselves were susceptible to damage, leading to several challenges:

• Previously used generic black pallets suffered frequent damage due to forklift collisions.
• Pallets had low load-bearing capacity, often breaking under heavy weight.
• Attempts to reinforce pallets by welding steel onto them proved both time-consuming and expensive.

Pet Protect’s key pallet requirements:
✔ High strength and durability
✔ Ability to support loads of 1 ton or more

UPR’s square green pallets enhance warehouse efficiency

After discovering UPR’s pallet rental service online, the company decided to conduct a trial run. Following positive results, Pet Protect fully adopted the service and has been utilizing it for nearly two years. The company is highly satisfied with both the quality of the pallets and the service provided by UPR’s team.

Pallet quality

The square shape allows for easy container placement without the need to adjust the corners, simplifying the loading process. Additionally, the pallets are user-friendly, making transportation smoother and more time-efficient.

The distinctive green color, rarely seen in other warehouses, makes the pallets highly visible, making it easier to locate them when receiving goods.

Service from UPR staff

Since products are stacked on the pallets and frequently moved, quick responses from the service team are crucial. UPR’s staff consistently delivers the right quantity of pallets when needed, which is greatly appreciated.

“The green square pallets we use are the most convenient option for our warehouse operations. We’ve even redesigned our packaging to fit the pallets perfectly, which has significantly improved efficiency in transporting products and loading them onto trucks. Previously, we had to move individual boxes manually, which took one to two hours. Now, with the pallets in place, the same task is completed in just 15 to 20 minutes.” – Mr. Nitipong, Pet Protect

Commitment to UPR’s pallet rental service in the new warehouse

With business expansion underway, Pet Protect is preparing to open a new warehouse and plans to continue using UPR’s pallet rental service.

“We definitely want to implement UPR’s pallet rental service in our new warehouse. The pallets are strong, durable, and high-quality, making them a great choice. We would even consider recommending them to other businesses. Additionally, UPR’s staff are excellent partners—they communicate well, understand our warehouse needs, and are responsive, even in cases where pallets get damaged.” – Mr. Nitipong

Pet Protect Co., Ltd. is a manufacturer and distributor of pet care products, offering brands such as “Kaniva” cat food, “Kasty” cat litter, and “Kanimal” pet supplies. The company upholds a mission of delivering premium products that effectively address the needs of pets and their owners.

Reference

Source

https://www.smri.asia/en/upr/news/4446/

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