2024.10.17 Customer Review logistics

Customer Review: Lazada Express

Introduction

When it comes to Lazada, many people are familiar with their online shopping services. Lazada Express handles parcel delivery to customers, where pallets are essential for sorting products. Lazada Express opted for UPR (Thailand) pallet rental services due to their convenience and suitability. The plastic pallets used by Lazada Express come in sizes 1100x1100x150 mm and 1000x1200x150 mm.

Lazada Express’s experience renting from UPR

The unique Japan size pallets influenced Lazada Express’s decision to choose UPR.

Kanisorn, Logistics Procurement Manager at Lazada Express, shared that “I first learned about UPR’s products from my previous job where we used pallets in the packing process. UPR’s Japan size pallets are unique, especially since very few companies in Thailand offer this size. UPR meets our needs well.”

Lazada Express uses 5,000 – 6,000 plastic pallets, particularly during peak seasons when demand spikes. Although plastic pallets are often scarce, UPR consistently supplies what we need, which is impressive.

With Lazada Express’s frequent promotional periods, pallet demand fluctuates. Renting pallets from UPR is a cost-effective solution, avoiding the need to purchase and store them.

Multiple pick-up and return points for pallets, coupled with fast service.

Another aspect Lazada Express appreciates is UPR’s multiple pick-up and return points, located in industrial zones. UPR has 10 warehouses nationwide. Piya from Lazada Express mentioned, “We’re impressed by UPR’s numerous warehouses. We can return pallets to the nearest warehouse, reducing transportation costs significantly.”

Moreover, UPR provides quick service, delivering pallets within 1-2 days to the nearest pick-up point, ensuring convenience for customers.

UPR’s plastic pallets are lightweight and durable, making them ideal for warehouse use.

The strength of UPR’s plastic pallets lies in their lightweight nature, which makes them easy to handle in warehouses. They are also durable, made from high-quality materials, and sustain less damage compared to wooden pallets. This makes them a perfect fit for Lazada Express’s needs.

Looking ahead, UPR plans to enhance their software and tracking systems, including RFID integration for monitoring pallet movement in warehouses. They aim to improve customer convenience with these advancements.

Reference

Cooperation

This column received cooperation from Lazada Express.
A freight forwarding company that provides delivery support for Lazada, an e-commerce company in Thailand aiming to be the number one e-commerce platform. There are also many other stores including the official stores of various brands (Lazmall) that come with promotions and discounted products every month, such as the Midyear Sale, Lazada Birthday, 11.11 and so on.