2024.09.09 Customer Review logistics

Customer Review: Uni. Charm (Thailand) Co., Ltd.

Introduction

UPR Thailand offers rental and sales services for pallets and equipment that streamline product handling across various industries, meeting diverse business needs with optimal efficiency. In this feature, SAMURAI ASIA had the opportunity to interview a real user—Uni-Charm (Thailand).

Uni-Charm (Thailand) is a well-known distributor of popular products like “Mamypoko” diapers, “Sofy” sanitary napkins, and 3D masks. With such a broad product range, UPR Thailand’s offerings have become a crucial part of their operational efficiency.

Uni. Charm’s experience renting from UPR

How we started renting from UPR Thailand?

Khun Rattanathep from Uni-Charm shared, “When Uni-Charm changed its logistics service provider, we faced an overstock of finished goods. This situation led us to explore pallet options, and UPR Thailand was one of the companies we considered.”

The quality of UPR Thailand’s products convinced Uni-Charm to continue using them for over three years. “After using their products, we could confirm their high quality and suitability for our operations, especially in terms of strength and flexibility,” Khun Rattanathep added.

Pallet and U-rack Inverted: UPR (Thailand) Products Chosen by Uni-Charm (Thailand)

Uni-Charm (Thailand) primarily rents pallets from UPR Thailand. Recently, they also started using the U-Rack Inverted to improve product storage. According to Khun Rattanathep, “The products are robust and flexible, made from quality materials. They are easy to handle, whether by women or men, and adaptable to various situations.”

Returning Products for Cleaning: A Service That Impresses

Given that Uni-Charm (Thailand)’s products are used by children, women, and the elderly, cleanliness is a top priority. UPR (Thailand) offers a service to clean used products before returning them, ensuring they meet the required standards and are ready for immediate use. This service has significantly impressed Uni-Charm.

Finally, Khun Rattanathep recommended, “If you’re looking for durable and flexible pallets made from quality materials, UPR (Thailand) has a wide range of products that can meet your needs. They also provide excellent pre-sale, during-sale, and post-sale services, which are crucial for any customer.”